CAMPAIGNS

Messages your guests actually open

Design stunning campaigns with a drag-and-drop editor, personalize every detail with live guest data, and reach the right audience at the right time. Connected to your PMS so every message stays relevant.

Spring has arrived, and Paris is coming alive with its glowing lights, lively terraces, and blossoming gardens. The long weekends of May are the perfect excuse to treat yourself to a getaway in the City of Light.

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MAY IN PARIS

May means warmer days, longer evenings, and precious moments to share. Our hotel welcomes you in a refined setting — the ideal starting point for an unforgettable stay.

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24 RUE CADET · 75009 PARIS

LA FANTAISIE

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Email, SMS, and WhatsApp — all in one place

Create email campaigns with a visual editor, or compose SMS and WhatsApp messages for more direct outreach. Every channel pulls from the same guest profiles and audience segments, so your messaging stays consistent without switching tools.

Grand Budapest Hotel
Grand Budapest Hotel

Want to indulge? Check our last-minute availability for room upgrades at a special price

Junior Suite
Junior Suite

€250 €130 per night

Book now
Suite with Terrace
Suite with Terrace

€365 €190 per night

Book now

Built for performance

Every campaign is backed by AI, personalization, analytics, and built-in compliance — so your team can focus on the message, not the mechanics.

Every message feels personal

Merge tags pull guest name, room type, stay dates, and property details into every message. Each recipient sees content that feels written just for them — because it practically is.

First nameConfirmation numberCheck-in dateLast nameRate nameTotal spend
Room categoryProperty nameCurrencyGuest emailCity taxCountry
Length of stayNumber of guestsRoom costCheck-out dateDaily rateBooking date
CompanyVAT amountFull nameNumber of roomsDate of birthAddress
Room descriptionGuest titleAmount paidSurvey linkBalanceState
Cancellation dateZip codeCityNumber of adultsRate descriptionRoom with tax

AI translation & smart timing

Translate campaigns into any language with one click and let AI pick the optimal send time for each recipient. Guests in Tokyo and Paris both get the message when they’re most likely to open it.

Select Language

English (primary)
English (primary)
French
Spanish
Italian
Chinese
Portuguese

Revenue you can attribute

Track opens, clicks, and — most importantly — bookings that came from each campaign. See exactly how much revenue your emails, SMS, and WhatsApp messages are driving.

Consent built in

Every message respects guest preferences. Opt-in status is tracked per channel, unsubscribe links are automatic, and your sending reputation stays clean. GDPR compliant by default.

Marketing preferences

Your current subscriptions:

Emails
SMS
WhatsApp

Please note that you will continue to receive important emails related to your stays, such as booking confirmations.

Bring your own templates

Import any HTML email template and it becomes fully editable inside Familiar. Your team keeps the designs they've already invested in — no rebuilding from scratch. Drag, drop, and customize just like any native template.

Import your templates
Upload HTML files

Drag and drop your files
to start the import

newsletter.html

TEMPLATES

Start with proven campaigns

Choose from email templates designed for hospitality. Each one comes with optimized copy, responsive layouts, and merge tags — just add your branding and send.

Monthly newsletter

Share property news, upcoming events, and seasonal highlights with your full guest database.

Special offer

Promote a limited-time rate, package deal, or last-minute availability to drive bookings.

Event announcement

Invite guests to wine tastings, cooking classes, spa openings, or seasonal celebrations.

Pre-arrival upsell

Offer room upgrades, spa packages, or dining reservations before guests check in.

Review request

Ask satisfied guests to leave a review on Google or TripAdvisor after their stay.

Win-back

Re-engage past guests who haven’t returned with a personalized offer or what’s new.

Early bird

Reward loyal guests with early access to peak-season rates or new property openings.

Loyalty program

Announce tier upgrades, reward points, or exclusive member benefits to your repeat guests.

Monthly newsletter

Share property news, upcoming events, and seasonal highlights with your full guest database.

Special offer

Promote a limited-time rate, package deal, or last-minute availability to drive bookings.

Event announcement

Invite guests to wine tastings, cooking classes, spa openings, or seasonal celebrations.

Pre-arrival upsell

Offer room upgrades, spa packages, or dining reservations before guests check in.

Review request

Ask satisfied guests to leave a review on Google or TripAdvisor after their stay.

Win-back

Re-engage past guests who haven’t returned with a personalized offer or what’s new.

Early bird

Reward loyal guests with early access to peak-season rates or new property openings.

Loyalty program

Announce tier upgrades, reward points, or exclusive member benefits to your repeat guests.

Put your marketing on autopilot

Join leading hotel groups and be ready for an AI-first world.